Bilingual receptionist
Answers every call and text in English and Spanish, books appointments, handles questions and follows up — just like an in-house employee.
English & Spanish · Staff + Platform
Your bilingual front desk, fully staffed & managed.
We recruit, train, equip and manage bilingual receptionists and virtual assistants for your business — and give you the platform to monitor every call and text. No payroll, no taxes, no hassle.
- From $9/hour
- Save up to 70%
- Replacement in < 3 days
Incoming call · Miami(305) 555-0182
Answer
REC · Call recorded
New text“Do you have availability Saturday?”
70%lower cost than an in-house hire
$9per hour, starting price
< 3 daysguaranteed staff replacement
EN · ESbilingual, experienced agents
What you get
People, training, infrastructure and the platform. One monthly bill.
You need someone to answer calls, reply to texts and keep customers happy. We give you the person — and everything around them.
Virtual assistant
Scheduling, confirmations, reminders, data entry, document collection and the admin tasks that eat your day.
Virtual front desk
A dedicated local number (or keep yours), calls and texts in one place, voicemail and a professional greeting for every location.
We handle everything
You focus on your business. We handle the staff.
Hiring, onboarding and managing front-desk staff is slow and expensive. With Voxera it's one partner and one invoice.
- No 401(k), Social Security, payroll taxes or benefits to manage
- No recruiting, interviews or onboarding on your side
- No equipment to buy — we set everything up
- Someone out? A replacement in less than 3 days, guaranteed
Recruiting & vettingExperienced, bilingual candidates, pre-screened.
Training on your businessYour services, prices, scripts and tone.
Equipment & techComputer, headset and connection ready to work.
All the adminPayroll, taxes and HR paperwork — on us.
< 3-day replacementGuaranteed coverage, no gaps for your customers.
Supervision & QAWe review recordings and metrics to keep quality high.
Pricing
Save up to 70% compared to an in-house hire.
A full-time receptionist costs far more than their hourly wage once you add payroll taxes, benefits, recruiting, training, equipment and turnover. With Voxera it's one all-in hourly rate.
Starting at
$9/hour
All-in: staff, training, equipment, admin & platform
- Bilingual English/Spanish agent
- Local phone number or keep yours
- Calls, texts, voicemail & call recording
- Live dashboard & reports
- Replacement in < 3 days, guaranteed
What an hour of front-desk work really costs
Up to 70% savings
Illustrative example for a full-time US receptionist. Actual costs and savings depend on location, schedule and plan.
How it works
You choose your person. We handle the rest.
Live in days, not months — and the final decision is always yours.
- 1
Tell us what you need
Hours, languages, tasks and how your business works. We design the role with you.
- 2
We shortlist 3 candidates
We recruit and pre-screen experienced bilingual candidates and bring you the best three.
- 3
You interview & pick
You interview them with us and choose your ideal candidate. We train them on your business.
- 4
Go live & monitor
We connect your number to the platform. You watch every call, text and metric in real time.
Your person, working for you — 100% transparency
The agent works for your business. Talk to them directly anytime, give feedback, set priorities — just like your own employee. We're always there to help, handle the admin and step in when you need us, but you're never forced to go through us.
The platform
Monitor everything. In real time.
Every call, text, voicemail and action — recorded, measured and visible from your browser or phone.
Live dashboard: incoming, answered, missed and outgoing calls, talk time, texts and response times — per location and per agent.
Multi-site & multi-company
Several offices, stores or companies in one account, each with its own number and color.
Local number, or keep yours
We give you a phone number from your city — or connect the one your customers already know.
Calls + texts, one place
Browser softphone and SMS inbox together. Call or text back from any screen.
Call recording
Listen, speed up, skip and download recordings to review quality and resolve disputes.
Metrics & reports
Missed-call rate, answer time, talk time, response time — by day, hour, location and agent.
Work hours tracking
See exactly when each agent was available, with a timeline for every day.
Full audit trail
Every call, text, sign-in and change is logged with who did it and when.
Voicemail & transcripts
Custom greeting per location, transcribed messages and instant alerts.
Call forwarding
Transfer a call to you or a manager's cell phone in one click.
Quick replies
Saved answers with your address, website or booking links, per location.
Flexible
Staff, platform — or both.
Use what you need. Every option comes with our support.
Our people, your systems
Already have a phone system, CRM or booking tool? Our bilingual staff can work inside the tools you already use.
Talk to usPeople + platform
The complete package: bilingual staff, training, equipment, admin and the Voxera platform to monitor everything.
Get a quoteOur platform, your team
Have your own staff? Use the Voxera platform on its own: calls, texts, recordings, metrics and multi-location management.
Contact us
Multi-location
Every office, store or brand — in one place.
Manage several companies, offices or stores from a single platform. Each location keeps its own phone number, color, address, voicemail greeting and quick replies — and you see them all together or one by one.
- One number per location — calls and texts identified instantly
- Call or text from whichever location you choose
- Metrics filtered by location, agent and date
- Local time for each office, side by side
Anywhere
Your whole operation in your pocket.
Check the dashboard from your phone, read conversations, listen to recordings or call a customer back — no app to install.
- Multiple locations, each with its own number and color
- Real-time alerts for calls, texts and voicemails
- Roles for owners, managers and agents
- Secure access, encrypted connections
Industries
Built for businesses that live on the phone.
Tourism & tours
Dental offices
Barbershops
Restaurants
Hair salons
Med spas & aesthetics
Health clinics
Entertainment
Real estate
Vacation rentals
Veterinary
Gyms & studios
Auto repair
Home services
Law firms
Stop missing calls. Start growing.
Bilingual staff, training, equipment and the platform — from $9/hour.
FAQ
Questions, answered.
Who employs the staff?
We do. Recruiting, payroll, taxes, benefits and HR paperwork are handled by Voxera — you don't pay 401(k), Social Security or payroll taxes. You get one simple invoice.
Who chooses the person?
You do. We recruit and pre-screen candidates and bring you the best three. You interview them together with us and pick your ideal candidate.
Can I talk to my agent directly?
Yes — 100% transparency. The person works for your business, so you can talk to them directly anytime. We're always available to help, but you're never forced to go through us.
Can I use my own systems, or only the platform?
Both work. Our staff can work inside your current phone system and tools, or you can use the Voxera platform — even with your own team, without our staff.
Can I manage several locations?
Yes. Multiple offices, stores or companies live in the same account, each with its own number, color and settings.
Are the agents really bilingual?
Yes. Every agent is fluent in English and Spanish and has customer-service experience. We train them on your business before they go live.
What happens if my agent is sick or leaves?
We guarantee a trained replacement in less than 3 days, so your customers are always covered.
Can I keep my current phone number?
Yes. We can connect your existing number, or give you a new local number in your city.
Can I see what's happening?
Always. The platform shows every call, text, recording and metric in real time, from your computer or phone.
How much does it cost?
Plans start at $9 per hour, all-in. Most businesses save up to 70% compared to an in-house hire. Book a call and we'll prepare a quote for your hours and needs.
How fast can we start?
Usually within days. We set up your number and platform while we recruit and train your agent.
Contact
Let's build your front desk.
Tell us about your business and we'll get back to you within one business day with a plan and a quote.